If you are a new customer, you will create a customer account when you check out. If you are a returning customer, you will need to enter your account ID and order. If you would rather mail, email, fax, or call in your order, refer to the U.S. order form for Fall 2017 and Winter 2017-18. You can also call 1-800-441-3712.
All other customers: Email CustomerService@ShineCurriculum.com with questions, or call 1-800-441-3712.
Returns will be accepted on unused material in original condition until 30 days after the beginning of the quarter of usage. For example, Fall 2016 will be accepted in original condition until October 3, 2016. Returns must be received in the warehouse of origin by this date in order to receive credit. Please double check your packing slip carefully for the correct return location, and package materials carefully to avoid damage in transit. Vacation Bible School products have a different return policy; see product descriptions.
This is a secure website and your account and credit card information will be protected. However, you are responsible for all activity that occurs using your account ID and password.